Returns and Exchanges

At Vugstyle, we want to ensure your shopping experience is as smooth as possible. However, since all transactions are completed on the retailer’s website, returns and exchanges are handled directly by the retailer.

How to Return an Item

To return an item, please follow the return policy provided by the retailer from which you made your purchase. Each retailer has its own guidelines for returns, which can be found on their website or in your order confirmation email.

Return Process

1.Check the Return Policy: Review the retailer’s return policy to ensure the item is eligible for return.

2.Contact the Retailer: Reach out to the retailer’s customer service for assistance with the return process.

3.Prepare the Item for Return: Ensure the item is in its original condition and packaging. Include any receipts or documentation as required by the retailer.

4.Ship the Item: Follow the instructions provided by the retailer to return the item.

Refunds

Refunds are processed by the retailer once they have received and inspected the returned item. The refund will be credited to the original payment method used during your purchase. Please note that it may take several business days for the refund to appear on your account, depending on the retailer’s processing time.

Exchanges

If you wish to exchange an item for a different size or color, please contact the retailer directly. Each retailer has its own exchange policy, and you will need to follow their specific guidelines for exchanges.

Damaged or Defective Items

If you receive a damaged or defective item, please contact the retailer's customer service immediately. They will provide instructions on how to proceed with the return or exchange process.

For further assistance, please feel free to reach out to us at [email protected]