Vugstyle serves as your premier luxury shopping companion, expertly connecting you with prestigious global brands and elite retailers. We function as your dedicated personal shopper, simplifying the process of discovering and acquiring exquisite luxury items. From the initial product exploration to the final delivery, we ensure a seamless, trustworthy shopping journey tailored to your preferences.
While Vugstyle expertly guides you to discover exceptional luxury products, all transactions are completed directly on our trusted partner websites. Nevertheless, you can conveniently monitor all your purchases through the comprehensive 'My Orders' section in your personal profile. Additionally, every transaction made through Vugstyle includes our exclusive authenticity guarantee—should you receive any item that isn't genuine, we'll promptly provide a full reimbursement and immediately remove the offending retailer from our carefully curated platform.
Discovering your perfect item on Vugstyle is effortlessly intuitive. Our powerful search functionality allows you to explore by brand name, specific keywords, or precise product names using the conveniently positioned search bar in the upper right corner of our elegantly designed website.
For those seeking more refined results, our advanced Filters feature enables highly specific searches narrowed by multiple parameters including category, designer, size, color, price range, sale status, and store preference. These comprehensive filtering options are readily accessible on the left side of all category and search result pages when browsing on desktop, allowing you to pinpoint exactly what you're looking for with remarkable precision.
To help you find your ideal fit, Vugstyle offers several comprehensive sizing resources tailored to enhance your shopping confidence.
First, we recommend consulting our meticulously crafted size guide, conveniently accessible either directly on any product page or within the 'Settings' area of your personal account. In your account dashboard, simply scroll down to the 'My Sizes' section and select 'Size Guide' to access detailed measurements and conversion information across various international sizing standards.
Additionally, for every product showcased on our platform, we provide helpful context by sharing the height measurements of the featured models, along with the specific size they're wearing in the displayed images—giving you a visual reference for how items might fit.
Furthermore, we encourage our community of sophisticated shoppers to share their experiences through our review system. Browse what fellow Vugstyle clients have to say about specific products—beyond written comments, reviewers can provide invaluable fit assessments on an intuitive scale ranging from '2 sizes too large' to '2 sizes too small,' offering real-world insights to inform your purchasing decisions.
Available size options are clearly displayed on every Vugstyle product page within the comprehensive 'Available From' section, making it simple to determine if your preferred size is currently in stock.
It's important to note that inventory selection is determined independently by each retail partner. Since our global network includes partners from diverse international markets, sizing conventions may vary between retailers, reflecting different regional standards and brand-specific sizing approaches.
At Vugstyle, we maintain rigorous quality standards and continuously work to ensure optimal technical performance across our website, mobile application, and Smart Personal Shopper service. Despite our best efforts, occasional discrepancies may arise in our extensive product catalog.
Should you encounter any inconsistency between product imagery and descriptions on our platform, we sincerely appreciate you bringing it to our attention. Your vigilance helps us maintain the exceptional standard of service our discerning clientele expects. Please notify our dedicated team immediately, and we'll promptly address the issue to ensure accuracy across our platform.
We extend our sincere apologies for any pricing discrepancies you may encounter. Vugstyle employs sophisticated synchronization technology to regularly update information with our partner stores, striving to display the most accurate pricing at all times. It's essential to remember that all transactions are ultimately processed on the retailer's official website rather than on Vugstyle's platform.
Our dedicated team works diligently to keep you informed about the latest exclusive sales, special promotions, and limited-time offers across our extensive network of partner sites. This commitment ensures you have comprehensive information at your fingertips to make the most advantageous purchasing decisions aligned with your preferences and priorities.
Vugstyle is committed to enhancing every aspect of your luxury shopping journey—from initial discovery to final purchase. We maintain comprehensive, up-to-date information on exclusive promotions and special coupon codes offered by our distinguished retail partners. You can explore these valuable opportunities on our dedicated 'Sales' page, which serves as your centralized resource for exceptional savings.
These carefully curated promotions and exclusive coupon codes are refreshed daily on our platform, ensuring you always have access to the latest opportunities. When you're ready to complete your purchase, these promotional codes can be conveniently applied during checkout on the respective retailer's website, maximizing value while maintaining the premium shopping experience you expect.
Vugstyle's sophisticated price comparison technology continuously monitors pricing across more than 150 prestigious luxury retailers. For each exquisite product in our extensive catalog, we present a curated selection of retailer options, empowering you to select the most advantageous purchasing avenue based on your specific preferences. Our advanced systems update pricing information constantly, ensuring the data we provide reflects the most current market conditions.
If you're not quite ready to make an immediate purchase but wish to stay informed about potential savings opportunities, our price alert feature is the perfect solution. Simply click the heart icon on any item to establish a personalized price drop notification. This action automatically adds the product to your Alerts collection, ensuring you'll be promptly notified when the price changes in your favor.
Our mission is to support you throughout your entire luxury shopping journey—from initial discovery to final purchase. Vugstyle's platform seamlessly connects you with our network of premium retailers, allowing you to complete transactions directly on their secure websites.
When you discover your perfect item on Vugstyle, simply click through to the retailer's official site to finalize your purchase. All transactions are processed securely through the retailer's established payment systems.
On the retailer's site, select your preferred size and add the item to your shopping cart. Follow their streamlined checkout process to complete your transaction with confidence. While Vugstyle may provide complementary communications regarding your purchase, please note that all official order confirmations and shipping notifications will be sent directly from the retailer, not from Vugstyle.
Due to Vugstyle's extensive global network of retail partners, import duties and taxes can vary significantly depending on the specific countries involved in your transaction. It's important to understand that when purchasing from a retailer located outside your shipping destination country, additional customs duties may apply according to local regulations.
For the most accurate and up-to-date information regarding potential duties applicable to your specific purchase, we recommend contacting the retailer directly before completing your transaction. Their specialized customer service teams can provide detailed guidance based on your location and the products you're interested in.
If you experience any difficulties with payment processing on a partner retailer's site, we recommend contacting their dedicated customer service team directly for immediate assistance. Rest assured that unsuccessful order attempts will not result in any charges to your payment method.
To ensure a smooth transaction process, we suggest verifying several key details: confirm that your billing address precisely matches the address associated with your payment card, double-check that you've entered the correct CVC/CCV security code, verify the accuracy of your name and address information, and ensure your credit card's expiration date is correctly input. These simple verification steps often resolve most payment processing issues.
After successfully completing a purchase through one of our distinguished retail partners, you should promptly receive a detailed order confirmation email directly from the retailer's system.
While Vugstyle may provide supplementary communications regarding your purchase to enhance your shopping experience, please note that all official transaction documentation—including order confirmations and shipping notifications—will be sent exclusively from the retailer who processed your order.
Since all transactions are completed on our partners' secure websites rather than on Vugstyle's platform, you will not receive official confirmation emails from Vugstyle itself. This separation ensures clear communication channels regarding your purchase details.
Vugstyle is dedicated to enhancing every aspect of your luxury shopping experience—from initial discovery to final purchase. However, since all transactions are processed directly through our partner websites rather than on Vugstyle's platform, any order modifications must be coordinated with the specific retailer who received your order.
The retailer who processed your transaction will be your primary point of contact should you need to request any changes. Please be aware that retailers may occasionally be unable to accommodate modification requests if your items have already entered the fulfillment process—luxury retailers often prioritize rapid processing to ensure prompt delivery of your premium purchases.
When contacting the retailer about potential changes, we recommend having your complete order number and detailed product information readily available to facilitate efficient assistance with your request.
Once your order has been placed and delivered, direct communication with the retailer is the most efficient path to resolution, as all transactions are processed through our partner websites rather than on Vugstyle's platform.
If you discover any discrepancies in your delivered order, such as missing items or incorrect products, we recommend promptly contacting the retailer's dedicated customer service department to address these concerns.
For your convenience, locate your original order confirmation email, which contains the retailer's complete customer service contact information. Most premium retailers also prominently display their customer support details on their official websites, offering multiple channels for assistance with your specific situation.
Since all transactions are completed on our partners' websites rather than on Vugstyle's platform, any returns must be directed to the specific retailer from whom you made your purchase, not to Vugstyle.
We recommend carefully preserving all original packaging materials, including the shipping box, detailed packing list, and purchase receipt until you're completely satisfied with your items. Return instructions are typically included within the package from the retailer, outlining their specific return process and policies for your convenience.
Vugstyle is committed to supporting you throughout your entire luxury shopping journey—from initial discovery to final purchase. However, since all transactions are processed on our partners' websites rather than on Vugstyle's platform, refund procedures are managed directly by the retailer who fulfilled your order.
Typically, refunds are processed by the retailer once they have received and inspected your returned items. The timing and specific procedures for reimbursement vary by retailer according to their established policies. For any questions or concerns regarding your refund status, we recommend contacting the retailer's customer service team directly for the most accurate and up-to-date information.
At Vugstyle, we maintain stringent standards when selecting our retail partners, ensuring we collaborate only with businesses committed to exceptional customer service. If you experience longer than expected response times, this is likely due to temporarily high inquiry volumes during peak shopping periods. In such situations, we recommend placing a direct phone call rather than relying on email communication, as this typically results in more immediate assistance.
If you've made multiple attempts to reach a retailer without success, please don't hesitate to contact our dedicated support team. We value your shopping experience tremendously and will promptly intervene to help resolve the situation. Your satisfaction is our priority, and we're committed to ensuring all interactions with our platform and partners meet our exacting standards of service excellence.
To reset your password, navigate to the 'Log in/Sign Up' option located in the upper right corner of the Vugstyle website. First, attempt to access your account using your registered email address and current password. If you're unable to log in successfully, select the 'Forgot Password?' link to initiate the password recovery process.
This will direct you to a secure password reset page where you can enter your registered email address and click 'Reset My Password.' Our system will then send comprehensive instructions for creating a new password directly to your email address. If the password reset email doesn't appear in your primary inbox within a few minutes, we recommend checking your spam or junk folders to ensure it hasn't been filtered.
Should you encounter any additional difficulties during the password reset process, our dedicated customer care team is available to provide personalized assistance and ensure you regain access to your account promptly and securely.