CONTENTS
- Collection of Information
- Use of Information
- Sharing of Information
- Advertising and Analytics
- Transfer of Information to the United States and Other Countries
- Your Choices
- Contact Us
COLLECTION OF INFORMATION
Information You Provide to Us
We collect various types of information that you voluntarily provide directly to us. This information may include:
- Full legal name and preferred name
- Email address for account creation and communications
- Complete postal address for shipping and billing purposes
- Contact telephone number
- Credit card details, banking information, and other payment credentials
- Content, images, and comments you choose to publish in our Community Posts section
- Survey responses, product feedback, and customer service interactions
- Any additional personal or preference information you voluntarily choose to provide
Invite a Friend
When you utilize our referral feature to invite friends to discover Vugstyle, you provide us with their name and email address. We want to emphasize that you should only share this information if you have received their explicit consent or possess proper authorization to do so. We respectfully request that you refrain from sharing any third-party information that you are not legally permitted to disclose.
Ambassador Program
If you express interest in or become a participant in our exclusive Ambassador Program, we collect essential information including your full name, social media handles across various platforms, and your primary email address. As an official Vugstyle Ambassador, we provide you with specially designed, personalized tracking links to share with your audience and followers. When individuals click on these customized links and visit our Services, this Privacy Policy will govern how we collect, process, and protect information from those visitors. Please note that Vugstyle cannot be held responsible for the privacy practices, policies, or notices implemented on any third-party websites or platforms where you may choose to share our promotional links.
Information We Collect Automatically When You Interact with Us
During your access or use of our Services, or when engaging in transactions with our platform, we automatically gather certain technical and behavioral information, including:
- Activity Information: We systematically collect data about your interactions and activities on our Services, such as search queries, browsing patterns, product views, and time spent on various pages.
- Transactional Information: When you complete a purchase, process a return, or conduct any financial transaction, we record comprehensive details including product specifications, purchase price, payment method, transaction date and time, and geographic location of the transaction.
- Device and Usage Information: We gather technical data about the methods you use to access our Services, including device model, hardware specifications, operating system version, network provider, IP address, browser type and version, and application version. Additionally, we collect analytical data regarding your interactions with our Services, such as access timestamps, page navigation history, specific pages viewed, links clicked, and the referring page you visited prior to navigating to our Services.
- Location Information: With your device's explicit permission, we may collect precise geolocation data to enhance your shopping experience and provide location-based services. You maintain complete control and can disable the collection of this location data at any time (detailed instructions available in the "Your Choices" section below).
- Cookies and Similar Technologies: We employ cookies, web beacons, and similar tracking technologies to gather user information. Cookies function as small data files stored on your device that help us improve our Services, enhance security, and understand which features are most frequently utilized. Web beacons (also known as "pixel tags" or "clear GIFs") assist in delivering cookies and tracking site usage patterns. For comprehensive information about our cookie practices and instructions on how to manage or disable them, please refer to our detailed Cookie Policy and the "Your Choices" section below.
Information We Collect from Other Sources
We may acquire supplementary information about you from trusted third-party sources, including other Vugstyle users, Ambassador Program participants, business partners, identity verification services, and data analytics providers. If you choose to create or access your Vugstyle account through a third-party platform or social media service (such as Facebook, Apple, WeChat, Google, or similar authentication providers), we may receive certain profile information from that platform, which may include your name, date of birth, geographical time zone, language preference, and profile picture, depending on the specific authorization procedures and privacy settings of that third-party platform.
USE OF INFORMATION
We utilize the information we collect for various legitimate business purposes designed to manage your account effectively and create a personalized, seamless shopping experience. Specifically, we use your information to:
- Provide, maintain, enhance, and continuously improve our products, services, and digital platforms;
- Process and manage transactions efficiently, including sending related communications such as order confirmations, shipping updates, delivery notifications, electronic receipts, invoices, and customer satisfaction surveys;
- Personalize and optimize your browsing and shopping experience across our Services based on your preferences and behavior;
- Enable your active participation in our Community Posts, product reviews, and other interactive features;
- Deliver important technical notifications, security alerts, system updates, and customer support messages to ensure smooth operation;
- Promptly respond to your inquiries, resolve issues, and provide comprehensive customer service;
- Communicate with you regarding new products, exclusive services, special promotions, and upcoming events offered by Vugstyle and our carefully selected partners (you can manage these communications through the options described in the "Your Choices" section);
- Administer and enhance our loyalty program, including point tracking, reward distribution, and personalized offers;
- Analyze usage patterns, identify trends, and study user activities across our Services to improve functionality;
- Develop and deliver personalized advertisements and product recommendations aligned with your interests;
- Organize, manage, and facilitate contests, sweepstakes, and promotional campaigns;
- Detect, investigate, and prevent potentially fraudulent transactions, unauthorized access, and other illegal activities to protect the rights, property, and security of Vugstyle, our customers, and others;
- Comply with applicable legal obligations, regulatory requirements, and industry standards; and fulfill any other specific purpose disclosed to you at the time the information was collected.
SHARING OF INFORMATION
We share your personal information in the following specific circumstances and with the following recipients:
- With carefully selected vendors, service providers, and consultants who require access to your information to perform essential services on our behalf, such as web hosting providers, warehouse and shipping partners, payment processors, customer service platforms, and fraud prevention specialists.
- When you voluntarily submit a product review, upload images, or post content in publicly accessible areas of our Services, this information will be visible to other users and visitors.
- If you utilize third-party integrations available through our Services, such as location sharing via Google Maps or social media sharing features, we may share relevant information with those integration partners as necessary for the functionality to operate properly.
- We may disclose personal information if required to do so by law, legal process, or governmental request, or if we reasonably believe such disclosure is necessary to protect the rights, property, safety, or security of Vugstyle, our valued customers, or the general public.
- With our legal representatives, financial advisors, and professional consultants as necessary to establish, exercise, or defend our legal rights and protect our legitimate business interests.
- In connection with or during negotiations regarding any proposed or actual merger, acquisition, reorganization, sale of company assets, financing, or transfer of all or a portion of our business to another company.
- Among Vugstyle's affiliated entities, subsidiaries, or parent companies for internal business purposes consistent with this Privacy Policy.
- With your explicit consent or at your specific direction for purposes you authorize.
- We may also share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you with third parties for various purposes, including market research, trend analysis, and service improvement.
ADVERTISING AND ANALYTICS
We permit select third-party partners to provide sophisticated analytics services and deliver targeted advertising on our Services. These trusted entities may employ cookies, web beacons, device identifiers, and similar tracking technologies to collect information about your interactions with our Services and other websites. This data helps us analyze user behavior, measure the effectiveness of our marketing campaigns, and deliver personalized advertisements that may be more relevant to your interests. These tailored ads may appear on our Services or on third-party websites and platforms. For more information about interest-based ads and your choices regarding these technologies, please visit the Digital Advertising Alliance or Network Advertising Initiative websites.
TRANSFER OF INFORMATION TO THE UNITED STATES AND OTHER COUNTRIES
Vugstyle is headquartered in the United States, and we collaborate with service providers and partners located throughout the world. As a result, your personal information may be transferred to, stored in, or processed in jurisdictions outside your country of residence, including the United States and other countries that may have different data protection laws or regulations than those in your home country. By using our Services or providing us with your personal information, you acknowledge these international transfers. We implement appropriate safeguards and compliance measures to protect your information regardless of where it is processed or stored.
YOUR CHOICES
We respect your right to control your personal information. You can access, update, or request deletion of your account information at any time by logging into your account settings dashboard or by contacting our dedicated privacy team at [email protected]. Please note that even if you delete your account, we may retain certain information as required by applicable law, for legitimate business purposes, or to fulfill our contractual obligations to you.
- Location Information: If you have previously granted our mobile applications permission to collect precise location information, you can revoke this access at any time by adjusting your device settings (typically found in the Privacy or Location Services section of your device settings) or by completely uninstalling our applications from your device.
- Cookies: Most modern web browsers are configured to accept cookies by default, but you can modify your browser settings to decline some or all cookies or to alert you when websites set or access cookies. Please note that disabling or blocking certain cookies may impact the functionality and performance of our Services or prevent you from using some features entirely. For more detailed information about our cookie practices and your options, please refer to our comprehensive Cookie Policy.
- Mobile Push Notifications: You can manage push notifications preferences by adjusting the settings on your mobile device or by selecting your notification preferences within our application. For desktop notifications, you can manage permissions through your browser settings or by blocking notifications at the operating system level.
- Your Privacy Rights: Depending on your jurisdiction, you may have the right to request detailed information about the personal data we collect, how we use it, and with whom we share it. You may also have the right to request deletion of your personal information, correction of inaccurate data, restriction of processing, and the right to data portability. Additionally, you can opt out of any "sales" of your personal information as defined by applicable privacy laws. To exercise any of these rights, please contact our privacy team at [email protected].
NOTICE OF FINANCIAL INCENTIVES
We occasionally offer special discounts, exclusive access, or other financial incentives through our newsletters, loyalty programs, or other specialized services. To provide these benefits, we utilize the information you voluntarily provide (such as your contact details, shopping preferences, and purchase history) to administer these programs effectively. Your participation in these programs is entirely voluntary, and you can withdraw at any time by contacting our customer service team at [email protected]. We assure you that if you choose to opt out, we will not reduce the value or benefits of any incentives you've already earned or received prior to your withdrawal.
SHINE THE LIGHT
In accordance with California's "Shine the Light" law (California Civil Code Section 1798.83), we want to clarify that Vugstyle does not share your personal information with unaffiliated third parties for their direct marketing purposes without your explicit consent. We respect your privacy and maintain strict controls over how your information is shared with our partners.
CONTACT US
If you have any questions, concerns, or feedback regarding this Privacy Policy or our data practices, we encourage you to reach out to our dedicated privacy team. You can contact us at any time via email at [email protected]. Our team is committed to addressing your inquiries promptly and thoroughly.